Privacy & Terms

Last updated: April 29, 2026

1. Who we are

AgeWell Alliance, Inc. ("AgeWell Alliance," "we," "us," "our") is a Connecticut mission-locked private LLC. We are an alliance — not an insurance company, not an ADA-compliance vendor, not a SaaS product. Our mission is to recognize voice impairment as a civil rights category and to unify every community inside it under one banner for laws and accommodations in every public and private place.

This page covers how we handle the small amount of information collected through agewellalliance.com. Products that fund the alliance (such as TinkyTown and TinkySpeak) are operated under separate brands and have their own privacy notices.

2. What we collect on this site

There are only two kinds of information this website collects:

Contact-form submissions

When you write to us through the Talk to Us page, you provide your name, email address, an optional organization or town affiliation, the role you're showing up in (lived-experience leader, advocacy organization, municipal, clinician, press, partner, or other), and your message. The form opens your own email client and submits to a real human inbox we read.

Basic web analytics

Like most websites, our hosting provider (Vercel) records standard server log information — page URLs, referring URL, approximate region from IP address, browser/OS user-agent, and timestamps. This is used in aggregate to understand which pages are useful, fix what is broken, and resist abuse. We do not use third-party advertising trackers, behavioral profiling cookies, or session-replay tools on this site.

3. How we use it

• To reply. If you contact us, we use your message and contact details to send you a response. That's it.
• To improve the site. Aggregate, non-identifying analytics help us see which pages help and which need work.
• To honor explicit requests. If you tell us you want to be added to a coalition list, governance circle, or storytelling cohort, we will use your information for that — and only that.

4. Charter commitments

These are the same five non-negotiable commitments that appear in our charter. They are not aspirational. They are how this organization is built:

• We never sell, license, or transfer user data to third parties.
• We never monetize the people we serve through ads, behavioral profiling, or data brokering.
• We will never be acquired by any entity that won't honor these commitments.
• Revenue from products funds the advocacy — coalition work, policy work, and the recognition of voice impairment under civil-rights law.
• We are building shared governance with lived-experience leaders from the constituent communities. (Aspirational verb intentional — this is being built; it is not yet fully in place.)

5. Third parties

A short, honest list of services that touch this website:

• Vercel — hosts this site and produces standard server logs.
• Google Fonts & Google Translate — Google Fonts serves the site's typefaces. Google Translate is the engine behind the language picker in our accessibility toolbar; only when you actively select a non-English language do page contents get sent to Google's translation servers so the page can be rendered in your language. English (the default) sends nothing to Google Translate. Google may log standard request data per their own policy.
• jsDelivr CDN — serves the OpenDyslexic webfont used by the "Dyslexia Font" accessibility option. The font is only fetched when that option is turned on.
• Resend — delivers contact-form messages to our inbox. Your name, email, organization, role, and message pass through Resend on the way to hello@agewellalliance.com. Nothing else.

We will share information with law enforcement only when compelled by valid legal process, and we will tell you when we are allowed to.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port the personal information we hold about you. Because we hold so little — usually just a contact-form thread — these requests are generally simple. Email privacy@agewellalliance.com and we will respond within 30 days. We will never retaliate or discriminate against you for exercising any of these rights.

If you sent us a message and would like us to delete the thread, just ask. We will.

7. Children

This website is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has submitted information, contact us and we will delete it.

8. Updates to this policy

If we change this page in a meaningful way, we will update the "Last updated" date at the top and note what changed. We encourage you to read it again any time it changes.

Terms of Use

Effective date: April 29, 2026

These terms govern your use of agewellalliance.com. They are deliberately short.

1. The site is informational

This website is a public-facing record of who we are, what we believe, and how to reach us. It is not legal advice, medical advice, or a clinical recommendation. Information about ADA rights is summarized for accessibility; for specific legal situations, talk to a qualified attorney.

2. No insurance products are sold here

AgeWell Alliance is not an insurance company. We do not sell insurance, hold an insurance license, or service insurance claims. Any prior copy on this site that suggested otherwise was incorrect and has been removed. If you are looking for ADA compliance products operated under separate brand names, those will be linked from this site when they are publicly available.

3. Intellectual property

The content, design, code, and brand marks on this site are the property of AgeWell Alliance or its contributors. You may quote, link to, and share material for advocacy, journalism, education, and accessibility purposes. Please credit us. For larger reuse, write to hello@agewellalliance.com.

4. Accessibility

We work to keep this site accessible. If you encounter a barrier — a screen-reader issue, a color-contrast problem, an unlabeled control — tell us at hello@agewellalliance.com and we will fix it. Accessibility is the point of this organization; we want to know.

5. Disclaimers and limitation of liability

This site is provided "as is" without warranties of any kind. To the maximum extent permitted by law, AgeWell Alliance is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site. None of this limits any non-waivable rights you have under applicable consumer-protection or accessibility law.

6. Governing law

These Terms of Use are governed by the laws of the State of Connecticut, where AgeWell Alliance is organized.

Questions about this page? Real human, real reply.