Communication access
for every resident.
Town halls, libraries, DMVs, school registrars, hospital intake desks, courthouses — every resident who walks through the door has the right to be heard. AgeWell Alliance, through TinkyTown, builds the ADA Title II-aligned access points that finally make that real at the counter — for stroke survivors, AAC users, people with aphasia, autistic individuals, and every community living with voice impairment. Validated by the Connecticut State ADA Coordinator. Deployed across 151 Connecticut municipalities.
Effective communication is already a civil right.
Under ADA Title II, every state and local government program, service, and activity must be accessible to people with disabilities — including disabilities that affect how a person communicates. There is no size exemption. From a small-town clerk's window to a metropolitan courthouse, the obligation is the same.
The ADA promised effective communication for every American. We help towns finish what it started — for the resident renewing a license, the parent registering a child, the survivor at a public hearing, the caregiver at intake.
We're not here to scare clerks. We're here to help them serve every resident with dignity — and to give them the documentation that shows it.
CT State ADA Coordinator
aligned by design
Public hearings, made hearable
Residents living with voice impairment have the same right to participate in public proceedings as anyone else. We help towns set up the access — symbol-to-speech, AAC-friendly intake, accessible captions — so participation actually happens, and the record reflects it.
Real access points, where the counter is.
Speech access can't live in a policy binder. It has to live at the desk on the day a resident shows up. TinkyTown is the working access — the QR sticker on the counter, the symbol-to-speech board behind it, the staff workflow that makes it routine instead of an exception.
At the public counter
A QR sticker on the counter opens TinkyTown on the resident's phone. Symbol and category-based communication boards let them tell the clerk what they need — license renewal, permit, dog tag, voter registration — without having to speak the way the counter expects.
At intake desks
Hospital intake. School registration. Police front desk. A nonspeaking visitor or a stroke survivor can complete the intake in symbols, taps, or AAC — and the staff side sees it as plain text. Nothing about the form changes; the path to filling it does.
In public hearings
Town councils, board of education meetings, public comment periods. Residents who can't deliver a verbal comment in real time can still participate — through symbol-to-speech and AAC-friendly intake — and the record reflects their voice the same as anyone else's.
In documentation
Every interaction can be logged for the town's ADA Title II record — what was requested, what was provided, when. Not as a compliance burden — as the trail that shows the access actually happened, on the day it was needed.
Five steps. One simple path.
We come in alongside your team — not as a vendor handing you software, but as a coalition partner setting up real access with you, for the residents you serve.